Question 1

Why is my dryer not heating?

Accepted Answer

A dryer that tumbles but stays cool is usually a blown thermal fuse, a failed heating element on electric models, or a gas valve coil issue on gas models. The thermal fuse is often the symptom of an underlying airflow restriction in the vent — clogged ducts overheat the housing and trip the fuse repeatedly. Diagnosis takes 45–90 minutes.

Question 2

Why is my dryer taking too long to dry?

Accepted Answer

Long cycle times are almost always an airflow problem. Clean the lint filter and check the vent hose at the back of the dryer for kinks or lint buildup. If airflow is clear and clothes still come out damp, the heating element, moisture sensor, or blower wheel may be failing. Diagnosis takes 30–60 minutes.

Question 3

Why won't my dryer drum turn?

Accepted Answer

A drum that won't spin while the motor hums is usually a broken drive belt, a failed motor coupler, or a seized roller. Running a dryer with a broken pulley or roller can damage the drum, so stop using it and call us. Repair typically takes 60–90 minutes and costs $200–$400 depending on the part.

Question 4

Why won't my washer drain?

Accepted Answer

If the cycle finishes and your clothes are sitting in water, the drain pump or drain hose is the usual cause. Check the hose at the back for kinks and clean the front-loader pump filter if accessible. If those are clear, the drain pump itself is likely failed. Repair takes 30–60 minutes, $150–$325.

Question 5

Why is my washer leaking water?

Accepted Answer

Leaks come from a cracked fill hose, a worn door gasket (front-load), a failed tub seal, or a clogged dispenser. Look for the source while a cycle is running — knowing whether the leak is at the back, the front door, or underneath narrows the diagnosis. Repair $200–$500 depending on part.

Question 6

Why is my dryer or washer making a loud banging noise?

Accepted Answer

Loud thumping, squealing, or grinding usually points to worn drum rollers, a failing idler pulley, or a stretched drive belt on dryers. On washers, shock absorbers, suspension springs, or worn bearings are the typical causes. A high-pitched squeal that worsens over time is often dry or flattened rollers. Repair 45–90 minutes.

Question 7

Why won't my dryer or washer start?

Accepted Answer

Check the power first: outlet, breaker, door switch. The door or lid switch is a common failure — if the appliance thinks the door is open, it won't run. A failed start switch, broken thermal fuse, or a bad control board are the next suspects. Diagnosis 30–60 minutes.

Question 8

Why won't my dryer door or washer lid latch?

Accepted Answer

The latch assembly, lid switch, or door strike has worn or broken. On front-loaders, the door gasket may also be compressed. This is a 30–45 minute repair, typically $125–$250 for parts plus labor.

Tell us what's wrong. We'll tell you what it'll take.

Dryer not heating

Dryer takes too long to dry

Drum not turning

Washer not draining

Washer leaking water

Loud banging or grinding

Dryer or washer won't start

Door or lid won't latch

Three steps. No surprises.

Book in 2 minutes.

Diagnose in 60 minutes.

Fix it today, when we can.

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